In order to put a patient at ease during consultation the electrologist should be

• A. Indifferent
• B. Reassuring
• C. Abrasive
• D. Dismissive

Answer: (B)

Being reassuring helps put the patient at ease. When the electrologist speaks in a calm, friendly tone, maintains respectful eye contact, and clearly explains what will happen during the consultation, the patient feels safe, heard, and more willing to share concerns. This reduces anxiety, builds trust, and supports informed consent. Indifference signals detachment, which can make the patient feel unvalued. Abrasive behavior creates fear and resistance. Dismissive attitudes shut down dialogue and undermine trust. A reassuring, professional approach fosters comfort, cooperation, and safety throughout the consultation.